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M2MWellness
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Trust & safety

Calm on the surface. Careful underneath.

We're sex-positive and non-judgmental, and serious about consent, privacy, and safety. Here's how that works in practice.

Consent

Consent before every restricted service

Adult sexual wellness, massage therapy, and retreats require age confirmation, signed consent for that exact service, and the right to pause or stop at any time.

Privacy

Private by default

Discreet billing and notifications, display-name options, and data minimization, we collect as little as we can and let you export or delete it.

Peer therapists

Vetted, clearly labelled peer therapists

Every peer therapist is M2MWellness-certified through our own training and chosen for lived experience, with background checks where a role requires them.

Crisis

A clear, honest crisis policy

Free crisis chat when it's open, local emergency resources when it's not, and we never imply we're an emergency service.

Adults only

Real age-gating

Adult-only services are enforced on the server, not just hidden, and disabled entirely in markets without legal review.

Employers

Corporate privacy firewall

Sponsors see totals only. Never who used what, what was discussed, notes, messages, or assigned peer therapists.

What we are and aren't

Honest about our limits

We don't diagnose or prescribe, and we're not a replacement for emergency care or for medical or clinical treatment. We say so plainly so you can make an informed choice.

  • Peer therapists chosen for lived experience, not just training.
  • Incident and complaint reporting on every service.
  • Market-by-market legal review before a service goes live.
See crisis resources
A calm, private space
Questions about safety?

Ask us anything before you start

If something here matters to you, ask, we'd rather explain than have you guess.

Contact us privately