From first visit to first session
No surprises. Here's exactly what happens before you ever talk to anyone, and what's checked along the way.
Trained, vetted, and clearly labelled
Most support is delivered by M2MWellness-certified peer therapists, trained through our own program and chosen for lived experience. We don't diagnose or prescribe, and we're not an emergency service.
- Switch peer therapists, pause, or stop at any time.
- Adult services need age, consent, and the right forms first.
- Crisis chat is separate and free when it's open.
Questions men actually ask first
Do I have to call myself gay or bi to use this?
No. We say men, or guys, and you never have to put a label on yourself to get support here. Plenty of the men we work with don't use any label at all, and that's completely fine. Use whatever words fit you, or none.
Is this licensed therapy?
No, and we won't pretend otherwise. Our peer therapists are M2MWellness-certified through our own in-house training and chosen for lived experience. It's real, certified support, but it isn't licensed clinical treatment, and we don't diagnose or prescribe.
How private is it really?
Private is the default. You can use a display name instead of your real one, billing is discreet and won't spell out what it's for, and you control whether and how we send notifications, so nothing surfaces on a shared screen. We also keep as little personal data as we can.
What does the free session include?
One 50-minute session, for whichever eligible service you choose, free where it's available in your area and you're eligible. It's one per person. After that you'll always see the real price before anything is booked.
How do you decide what's available where I am?
We work out your approximate location and only show services that are switched on there. For adult, embodied, or in-person services you also confirm your jurisdiction and sign consent before you can book, so location alone never unlocks them.
Can I switch peer therapists or stop?
Any time, with no speech required. If the match isn't right, tell us and we'll set you up with someone else without starting over. You can pause for a while or stop completely whenever you want.
Is this an emergency service?
No. Crisis chat is free with a trained supporter when it's open, and if it's closed or you're in immediate danger we'll point you to local emergency lines. For anything urgent, contact your local emergency number.